THE FINE PRINT, PLAINLY

Legal Center.

Clear rules for organizers, guests, buyers, and door teams. These documents are designed to work together.

Effective August 22, 2026Version 2026-08-22

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The Terms apply to everyone. Organizers should also read the Organizer Agreement and Data Processing Addendum. Ticket buyers should review the refund rules and any event-specific policy shown by the organizer.

Rules for everyone who uses PET.

Read document →Privacy Policy

What we collect, why, and the choices available.

Read document →Acceptable Use

Safety, anti-spam, and prohibited-use rules.

Read document →Refunds & Cancellations

Organizer-plan and ticket-purchase refunds.

Read document →Organizer Agreement

Extra responsibilities for event organizers.

Read document →Data Processing Addendum

Our data-processing commitments to organizations.

Read document →Cookie Notice

Essential cookies and similar technologies.

Read document →